Exit, voice, and loyalty : responses to decline in firms, organizations, and states

＜図書＞
Exit, voice, and loyalty : responses to decline in firms, organizations, and states

責任表示	Albert O. Hirschman
データ種別	図書
出版情報	Cambridge, Mass. : Harvard University Press , 1970
本文言語	英語
大きさ	x, 162 p. : ill. ; 22 cm
概要	An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting...to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within." The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little." 続きを見る

状態	巻次	所蔵場所	請求記号	刷年	文庫名称	資料番号	コメント	予約・取寄	複写申込	自動書庫
		中央図自動書庫	210/H/185	1970		017232000002173		予約・取寄		出庫可能	予約・取寄		出庫可能

一般注記	Includes bibliographical references and index
著者標目	*Hirschman, Albert O., 1915-
件　名	LCSH:Organization LCSH:Dissenters LCSH:Loyalty
分　類	LCC:HM131 DC:658 NDC8:361.6 NDC8:361.3
書誌ID	1000638417
ISBN	0674276507
NCID	BA07085355
巻冊次	ISBN:0674276507 : pbk ; ISBN:0674276604
登録日	2009.09.14
更新日	2009.09.14