Mendeley出力
＜図書＞
Supercommunity banking strategies : winning the war for the customer relationship
| 責任表示 | Anat Bird |
|---|---|
| データ種別 | 図書 |
| 出版情報 | Chicago : Irwin Professional Pub. , c1997 |
| 本文言語 | 英語 |
| 大きさ | viii, 398 p. : ill. ; 24 cm |
| 概要 | An outline of the strategies "SuperCommunity" banks use to maximize local customer service while taking advantage of the full asset base provided by larger banks. Bird (chief operating officer, Roose...elt Financial Group) coined the concept in her last book and provides a sequel in this one, describing institutions that have successfully applied this banking practice, the management principles employed, methods of building relationships at a distance, peak efficiency operating procedures maximizing delivery systems and technology, and strategies for building customer retention. Includes numerous charts, graphs, and tables. Annotation copyright by Book News, Inc., Portland, OR続きを見る |
所蔵情報
| 状態 | 巻次 | 所蔵場所 | 請求記号 | 刷年 | 文庫名称 | 資料番号 | コメント | 予約・取寄 | 複写申込 | 自動書庫 |
|---|---|---|---|---|---|---|---|---|---|---|
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中央図 3B | 338.5/B 46/19981322 | 1997 |
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017211998013221 |
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書誌詳細
| 一般注記 | Includes index |
|---|---|
| 著者標目 | *Bird, Anat |
| 件 名 | LCSH:Bank management -- United States
全ての件名で検索
LCSH:Banks and banking -- United States -- Customer services 全ての件名で検索 |
| 分 類 | LCC:HG1615 DC20:332.1/068 |
| 書誌ID | 1000160669 |
| ISBN | 0786309660 |
| NCID | BA38401165 |
| 巻冊次 | ISBN:0786309660 |
| 登録日 | 2009.09.11 |
| 更新日 | 2009.09.11 |