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<図書>
The future of retail banking : delivering value to global customers

責任表示 Joseph A. DiVanna
データ種別 図書
出版情報 Basingstoke ; New York : Palgrave Macmillan , 2004
本文言語 英語
大きさ xiii, 178 p. : ill. ; 24 cm
概要 This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, ...echnology, and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding, and customer behavior. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry. 続きを見る

所蔵情報



中央図 自動書庫 338.5/D 79/20060635 2006
017212006006354

書誌詳細

一般注記 Includes bibliographical references (p. 174-176) and index
著者標目 *DiVanna, Joseph A.
件 名 LCSH:Banks and banking
LCSH:Financial services industry
LCSH:Customer services -- Management  全ての件名で検索
LCSH:Value
分 類 LCC:HG1601
DC22:332.1/2/068
書誌ID 1001265874
ISBN 1403911266
NCID BA64893715
巻冊次 ISBN:1403911266
登録日 2009.09.18
更新日 2009.09.18

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