<図書>
The future of retail banking : delivering value to global customers
責任表示 | Joseph A. DiVanna |
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データ種別 | 図書 |
出版情報 | Basingstoke ; New York : Palgrave Macmillan , 2004 |
本文言語 | 英語 |
大きさ | xiii, 178 p. : ill. ; 24 cm |
概要 | This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, ...echnology, and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding, and customer behavior. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry. 続きを見る |
所蔵情報
状態 | 巻次 | 所蔵場所 | 請求記号 | 刷年 | 文庫名称 | 資料番号 | コメント | 予約・取寄 | 複写申込 | 自動書庫 |
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中央図 自動書庫 | 338.5/D 79/20060635 | 2006 |
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017212006006354 |
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書誌詳細
一般注記 | Includes bibliographical references (p. 174-176) and index |
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著者標目 | *DiVanna, Joseph A. |
件 名 | LCSH:Banks and banking LCSH:Financial services industry LCSH:Customer services -- Management 全ての件名で検索 LCSH:Value |
分 類 | LCC:HG1601 DC22:332.1/2/068 |
書誌ID | 1001265874 |
ISBN | 1403911266 |
NCID | BA64893715 |
巻冊次 | ISBN:1403911266 |
登録日 | 2009.09.18 |
更新日 | 2009.09.18 |