Mendeley出力
＜図書＞
Intelligent enterprise : a knowledge and service based paradigm for industry
| 責任表示 | James Brian Quinn ; foreword by Tom Peters |
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| データ種別 | 図書 |
| 出版情報 | New York : Free Press Toronto : Maxwell Macmillan Canada New York : Maxwell Macmillan International , c1992 |
| 本文言語 | 英語 |
| 大きさ | xx, 473 p. : ill. ; 25 cm |
| 概要 | In this penetrating study of how knowledge-based services and technology are revolutionizing the economy and every corporate strategy, James Brian Quinn argues that the successful companies of the 90'... -- whether in manufacturing or services -- will derive their competitive edge not from ephemerally superior products but from a deep understanding of a few highly developed knowledge and service based "core competencies." Rarely will owning the largest raw materials resource, manufacturing plants, equipment bases, or integrated facilities provide a maintainable competitive edge for major companies. Such physical properties are too easily cloned or bypassed. From now on, Quinn documents, intelligent enterprises will derive sustainable advantage from knowledge and service based activities that leverage intellectual assets. They will increase value through technological sophistication, better knowledge bases, more creative customer responsiveness, and the unsurpassed management of human and intellectual capital that competitors cannot reproduce. Quinn analyzes the technological and economic forces that make such strategies essential. He shows in detail how to create and leverage knowledge and service based core competencies for maximum focus and effectiveness. Managers, Quinn asserts, must define each value-creating activity as a knowledge based service and determine whether or not they can perform that service -- be it research, design, inventory control, accounting, distribution, or advertising -- better than anyone else in the world. Using examples from companies such as Merck, Honda, Apple, Boeing, and Wal-Mart, Quinn describes how forward-looking companies can best perform needed analyses and implement strategies around selected core competencies. By eliminating or "outsourcing" less important functions to superior outside vendors, firms become more responsive, decentralized, and lean. They become the "intelligent enterprises" of the 1990s, leveraging human and capital resources much more than other firms. They may also take on radically new organizational forms, become "starburst," "inverted," "infinitely flat," or "spiders' web" configurations. By designing and benchmarking their knowledge and service based activities to be "best in world," managers can obliterate overhead costs, smash bureaucracies, motivate personnel, and create greater value for customers and shareholders alike. 続きを見る |
所蔵情報
| 状態 | 巻次 | 所蔵場所 | 請求記号 | 刷年 | 文庫名称 | 資料番号 | コメント | 予約・取寄 | 複写申込 | 自動書庫 |
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中央図 2B | 509.6/Q 7/54960293 | 1992 |
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054211996002931 |
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中央図 自動書庫 | 509.6/Q 7/1 | 1992 |
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068172193001508 |
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書誌詳細
| 一般注記 | Includes bibliographical references and index |
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| 著者標目 | *Quinn, James Brian, 1928- |
| 件 名 | LCSH:Organizational effectiveness LCSH:Organizational change LCSH:Customer service LCSH:Technological innovations |
| 分 類 | LCC:HD58.9 DC20:658.5/14 NDC7:509.6 NDC9:336 |
| 書誌ID | 1000079226 |
| ISBN | 0029256151 |
| NCID | BA1851751X |
| 巻冊次 | ISBN:0029256151 |
| 登録日 | 2009.09.10 |
| 更新日 | 2009.09.10 |